FAQ
Will you offer delivery and/or pick up?
Yes! If you're local to the Mansfield area, I will offer free delivery. Or if you would rather pick up, just put it in the notes and we can work out a location!
Who will you ship thru?
I will ship all packages through USPS.
What will the delivery times be?
For local delivery, I will get them to you within two to three days of the order being placed. For orders being delivered thru USPS, I will drop them off on Tuesday and Friday of each week.
How do you plan on shipping in an eco-friendly way?
I plan on shipping your items in reused boxes and with as little plastic as possible.
What's your favorite sustainable swap?
The facial squares. This was one of my first swaps and I still love them years later.
Tell me about your shop.
I'm based out of my home in Mansfield, Ohio. It is a pet-friendly home. However, things are washed and stored away to keep those pesky pet hairs off of them.
Do you accept returns?
At this point in time, I can not accept returns - all sales are final. But I do want you to love your purchases, so if you're not happy, please email me at willowzerowaste@gmail.com and I can make it right!